Frequently Asked Questions
How do I earn DealCoins if my Present Balance is insufficient to make the reservation?
You have two choices:
1-Add a payment method if you do not have one and Buy the deal. In this case you will not need the Reservation Deposit to earn the same amount when you close the deal.
2-Ask someone to transfer sufficient DealCoins to you as a loan.
What happens when I cancel a Deal before I close it?
In any case you cancel a deal have in mind that cancelling deals often may hurt your rating and if you have a low rating you may lose part or all your reservation DealCoins. The following scenario is true if you have a high rating.
If you only reserved the deal, the reservation deposit will be returned and added to your wallet balance.
If you purchased the deal the DealCoins you purchased to buy this deal will be returned and added to your wallet.
What happens when I cancel a Deal after I closed it?
In any case you cancel a deal have in mind that cancelling deals often may hurt your rating and if you have a low rating you may lose part or all your reservation DealCoins. The following scenario is true if you have a high rating.
CloseDeal gives you 15 days to cancel a closed deal, but the merchant policy prevails. Is the merchant who must accept the cancellation.
In any case, you should first agree with the merchant that you will be refunded either with money or DealCoins and then use CloseDeal app to cancel the deal.
CloseDeal
615 North 21st Avenue
Hollywood, FL 33020, USA
Phone: 954-546-1242
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