FAQ’s – CloseDeal

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All you need to know!

Frequently Asked Questions

How can we help you today?

For Consumers

Account
- Delete my account data
Bonus Deals
Deals
- Manage Deals
- Buying Deals
  - Buying a Deal
- Canceling Deals
  - What happens when I cancel a Deal after I closed it?
  - What happens when I cancel a Deal before I close it?
- Paying Reserved Deals
  - Paying from CloseDeal for a Deal that I have reserved.
- Reserving Deals
  - How do I make a reservation if my Present Balance is insufficient to make the reservation?
  - How to Reserve a Deal, Why do I need to Reserve first?
Offers
- Find the Best Offers Near you.
- Offers List
  - How offers are sorted
- Priority Lists
- Search
  - Show Preferred
  - Show Search
Preferences
- Categories
- Country/Region
Sharing CloseDeal
Transfers
Wallet/Payments
- Manage DealCoins and Payment Methods
- Add Payment Method
  - Add Payment Method
  - How secure is to add my credit card?
- DealCoins
Wishlist
- How do I use the wish list?
- Save for later, compare offers

For Merchants

Account
- Delete my account data
Dashboard
- My Plan
  - What is "My Plan"?
- Statistics
  - Deal Statistics
- Status
  - What Happens if My CloseDeal Account Becomes Inactive?
- Stores
  - Step-by-Step Guide to Creating a Store Location on CloseDeal
My DealCoins
- How is Cashback Estimated?
- Transfers
  - How to Use the Transfers Menu
My Deals
- What Happens if a Customer Wants to Cancel a Deal That Was Already Closed?
- Cancel Deal
- View past deals
  - How Can I View My Past Deals?
My Offers
- Create or Edit Offers
  - Editing an Offer
  - How to Create Offers on CloseDeal
- Delete Offer
  - How to Delete Offers
- Offer Categories
  - What Are Offers Categories?
- Share Offers
- What is "products & services for..."?
  - What is "Products & Services for..."?
Notification Board
Preferences
- Currency
- Language
- Push Notifications
- Select Categories
- Select Categories Country-Region
- Update Brand Image
QR Scan
Referral and Bonus
- How to Share the CloseDeal App
- How are Bonus coupons Calculated
  - How are Bonus Coupons Calculated?
Regions
- Create Region
  - Step-by-Step Guide to Creating Regions to Assign Users, Store Locations and Offers
Share CloseDeal App
- How to Share the CloseDeal App
Sign Up
- Step-by-Step Guide to Becoming a Merchant on CloseDeal
Store Locations
- Add or Edit Store Hours
- Step-by-Step Guide to Creating a Store Location on CloseDeal
- Delete Store Location
  - Store Locations Cannot be Deleted
Transfers
- Caclulator
- Receiving Transfers
- Scan Recipient QR
- Sending Transfers
Users
Wallet-Payments
- Audit Activity and Manage payment Methods
- Activity
- Payment Methods

Featured Articles

Popular Articles

How do I make a reservation if my Present Balance is insufficient to make the reservation?
What happens when I cancel a Deal before I close it?
What happens when I cancel a Deal after I closed it?
How offers are sorted
Find the Best Offers Near you.

Newest Articles

Delete my account data
How are Bonus Coupons Calculated?
What is the CloseDeal Referral Program?
How to Share the CloseDeal App
What is "Products & Services for..."?

Recently Updated Articles

Add Payment Method
How do I make a reservation if my Present Balance is insufficient to make the reservation?
How do I cancel a deal that was paid through the app and closed?
What happens when I cancel a Deal after I closed it?
Delete my account data

FAQs coming soon

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